Privacy Policy

1. What is Sportjeal?

Sportjeal has released multiple apps, including the Sportjeal Gamificator, Sportjeal Play and the Sportjeal Academy

This Sportjeal Apps are part of Sportjeal BV (Chamber of Commerce number 68409931). Sportjeal is a company that wants to enable every trainer to develop themselves in order to provide fun training courses.

De Sportjeal Apps are online programs for home, clubs and schools with a huge range of games and learning paths for multiple sports.

Briefly…

De Sportjeal Apps are part of Sportjeal BV, a company that wants to enable every trainer to develop and provide fun training courses. The Sportjeal Apps are the most fun and educational online training program for trainers and users.

2. Sportjeal App membership

Creating an account is free for users and trainers. There are also no costs associated with using it Sportjeal Apps for users.

When you create a team as a trainer, there are costs involved. With this team you can plan training sessions and track the progress of users. Users must create a personal account themselves.

It is also possible for a club to purchase a subscription from Sportjeal. The club can then create unlimited teams and add trainers to them.

To create the account you must provide the following personal data:

• First and last name;
• E-mail address;
• Password.

Financial details

If you take out a membership for a team, we also process your financial data. Bee Sportjeal Apps you can pay for your membership in different ways. This is all done online and in a secure manner. Depending on the payment method you choose, certain financial data will be processed:

• iDEAL: with iDEAL you pay in the familiar internet banking environment of your own bank.
• Credit Card: We accept MasterCard, Visa or American Express. You have to fill in the necessary details of your credit card and go through the steps.

If the payment is successful, you will automatically return to the page Sportjeal Apps rightly so.

We only use this personal data to process payments. The use of these personal data is therefore necessary for the execution of the agreement between Sportjeal Apps and you. Without this information we cannot process payments and conclude a membership for you.

Briefly…

If you create an account as a user or a trainer, we will ask for your name and email address. If you, as a trainer, take out a membership with Sportjeal Apps we create a team. We need this information to execute the agreement with you.

3. User account and Trainer account

User account

You can track your own progress in your User Account. In addition to the mandatory personal data from Chapter 2, you can provide the following optional personal data in your user account:

• Telephone;

• Data in case of emergency;

You can always change the information you provide.

Briefly…

Om Sportjeal To use apps you must create a personal account with which you can play Sportjeal Apps.

4. Sportjeal Play Academy

In the Sportjeal Play Academy can post messages to you. You must create an account for this.

The use of your data is necessary for the execution of an agreement to which you are a party, namely to offer you the opportunity to use the Sportjeal Play Academy.

Briefly…

When you want to post messages on the Sportjeal Play Academy, we process your account details and the content of your messages on the Academy.

5. Contact Sportjeal

If you have questions or complaints about the Sportjeal Apps, you can contact Sportjeal. We will then store your contact details and your question or complaint. We search our systems to see if you have one Sportjeal have membership. We may also ask you for more information if we deem it necessary to answer the question or handle the complaint.

We use the data we collect in this way to answer the question and handle the complaint. This processing of your data is necessary to pursue the legitimate interests of Sportjeal Apps or necessary to execute the agreement with you. It is about the importance of being able to serve you as a user efficiently and customer service Sportjeal Optimize apps, but the complaint can also be about the content of the agreement. The information provided is also stored in our systems and used to Sportjeal Analyze, optimize and improve apps (see also Chapter 13 Research and Analysis).

Customer experience

Furthermore, the Sportjeal Apps sometimes offer the option to participate in satisfaction surveys and evaluation. We then ask you to share contact details so that you can participate in these studies. We process your data in the context of these studies on the basis of our legitimate interest to optimize our services and adapt them to the wishes of the users.

Competitions and competitions

Sportjeal organizes competitions and competitions from time to time. When you participate in this, we process your name and email address. We need this information to carry out the promotion and to contact the winners. We need your email address in order to send you a possible prize.

The processing of your data is necessary for the execution of the agreement. By participating in the promotion, you agree to any promotional terms and conditions and enter into an agreement with the Sportjeal Apps. Without this information we cannot carry out the promotion and send you a prize.

Briefly…

If you contact us, we use your information to communicate with you and help you as best as possible. If you participate in competitions or competitions, we use your data to communicate with you about these promotions.

6. Offers and newsletters, reports and service messages

Offers and newsletters

Unless you have unsubscribed from these communications, send Sportjeal your (commercial) messages with offers or promotions and news items about new quizzes, fun collaborations, tips and games. We send you messages via e-mail or regular mail and use your e-mail address and address details.

To personalize these messages, we may also use your name.

To ensure that the promotions and offers are appropriate, we may use login and progress data, such as the last time you used the Sportjeal Apps you have used and your progress.

Email tracking

In our e-mail messages we use technologies to measure interactions with the messages (e.g. opening the e-mail or activating links). This is done using so-called pixels that are included in the messages. We can read the following data via the pixels: name and email address of the recipient, confirmation that the recipient has received and opened the email, whether and which links have been clicked, IP address of the recipient and browser and receiver operating system. In this way we can optimize and further develop the content of our e-mail messages. We use the data in aggregated form and only for general statistical evaluations. The data will not be merged with your other data.

The processing of these personal data is necessary for the pursuit of our legitimate interests, namely to analyze the reach and relevance of our messages. The data will not be kept for longer than three months.

Briefly…

We use your email address to send you messages about our service and its use. For example, we send you newsletters, offers and service messages. We also measure the reach and relevance of our e-mail messages. You can unsubscribe from our messages, except for service messages. The service messages are about the development of Sportjeal Play.

8. Cookies

To watch the Sportjeal We use cookies in apps. In addition to the provisions of the Privacy Statement, the provisions of the Cookie Statement of the Sportjeal Apps applicable. The Cookie Statement states which cookies are used and what the purpose of those cookies is. The Cookie Statement can be read.

Briefly…

We collect 'automatically generated information' from you (IP address, browser type, computer system, account number, the pages you visit Sportjeal Apps visits and cookies). We do this every Sportjeal To make apps work properly and to keep the Sportjeal Be able to secure apps.

9. Research and analysis

De Sportjeal Apps strives to provide the highest quality services. We are always working on this Sportjeal Analyze, maintain, secure and optimize apps so that we can make adjustments to our platform where necessary.

We can use your data for this, such as:

• The number of times you use the Sportjeal Apps used;

• The duration of the visit to the Sportjeal Apps;

• The progress you make;

• Which pages have been visited on the Sportjeal Apps.

We do this on the basis of our legitimate interest in research, namely improving the quality of our platform and our services. Only specially designated employees of the Sportjeal Apps have access to your data for this purpose. The results of the research are always aggregated. This means that the data in the research result cannot be traced back to you or your child personally. Furthermore, we always use pseudonymised data and, where possible, anonymized data for this purpose.

Examples

Below we provide a number of examples of how we can use your data to give you insight into what we do.

Unfortunately, it happens that the Sportjeal Apps sometimes not accessible. When you do this Sportjeal Apps reports, we analyze your account data. We will then try to find out why you cannot log in. We will also see if this problem occurs with other users and then try again Sportjeal Improve apps.

We conduct research into the quality of the content on the Sportjeal Apps. For example, if we see that many certain Academy messages are not being read, we may decide to clean them up.

We monitor your login and playing behavior to see if there are any strange patterns that indicate that your account has been hacked. For example, if we see that an incorrect password is often used with your username, we can take action.

Briefly…

We use your personal data to Sportjeal Analyze, maintain, secure and optimize apps. This way we can make adjustments to our platform where necessary.

10. How long do we keep your data?

We store your personal data for as long as necessary for the above-mentioned purposes, or to comply with legal (storage) obligations. The retention period therefore depends on the nature of the data and the purposes for which it is stored Sportjeal Apps processes this data. We have developed the retention periods per subject in an internal retention policy and summarize this below.

We store your personal data as long as we have an agreement with you.

We keep the financial data related to the agreement, such as invoices, proof of payments, method of payment and account number for at least 7 years to comply with tax legislation.

Complaints we receive will be kept for 3 years after receipt of the complaint.

Briefly…

We only store your data for as long as necessary for the purposes for which we received your data. We do not store your information for longer than is necessary for the purposes for which your information was obtained.

11. When do we share your data?

We do not share your personal data with third parties.

The user can choose to share his profile and progress with one or more clubs and/or teams.

Briefly…

We share your data with other parties if this is necessary for our services and in line with the purposes described in this Privacy Statement. For example, to execute the agreement with you or to comply with legal or contractual obligations.

12. Protection of your data

We attach great importance to good security of your data. We have taken appropriate technical and organizational measures to protect your data against loss or unlawful processing. We secure our systems in accordance with the current standards for information security and have also agreed this with our partners.

We believe it is important that your data is stored as much as possible within the European Economic Area ("EEA"). Where your data is stored outside the EEA, we ensure that this is in accordance with privacy legislation and that the required level of protection is guaranteed. For example, we have signed the EU Model Clauses with these parties or base the transfer on an adequacy decision.

Briefly…

We have ensured that your personal information is well protected. This is one of our priorities. Our servers are located in the European Union. When we process the data outside the EU, we have ensured an adequate level of protection.

13. What are your rights?

reaction

We try to respond to your request as quickly as possible and in any case within one month. There is a possibility that we will need more time, but that will never be more than two additional months. We will always inform you in a timely manner about this extra time.

You can submit a request via our contact form. Enter the e-mail address with which you are known to us, so that we can be sure that the information you request really belongs to you.

If we cannot properly determine what your request is about, we may ask you to specify your request. If we are not sure who the request came from, we may ask you for additional information or to identify you.

It is possible that we will reject your request, for example because we (legally) cannot or do not have to comply with your request. We will also inform you of a rejection

In addition to the rights listed below, you also have the right to file a complaint with the Dutch Data Protection Authority. Of course we hope that will not be necessary!

Right of inspection

You have the right to submit a request to find out whether we process your personal data. If this is the case, we will provide you with a copy of your personal data.

Right to rectification

You have the right to request the rectification of incorrect data about you. Whenever possible, you also have the right to provide additional personal data to complete the collection of your personal data.

You can also make these changes directly in the account yourself.

Right to be forgotten

You have the right to request the deletion of your personal data. If your request is granted, we will delete the relevant personal data.

Right to restriction

You have the right to submit a request to restrict your personal data. This means that if we agree with your request for restriction, we will not further process your personal data during the period of the restriction - unless this is permitted by law.

Right to object

You have the right to object to the processing of your personal data, for example if we process your personal data on the basis of legitimate interest. If you object, we will weigh your privacy interests against our business interests. If your interests outweigh it, we will not process your personal data further.

If your personal data is used for direct marketing, this weighing of interests does not apply. In that case, we will no longer process your personal data for that purpose. You can object to the processing of your data for direct marketing purposes through us (Category Privacy – Objection).

Right to data portability

You have the right to submit a request for data portability. We will make the data subject to this right available to you in a structured, commonly used and machine-readable format so that you can transfer it to a third party.

Right to withdraw consent

If you have given permission for the processing of your personal data, you can always withdraw this permission. We will then no longer process your personal data for the purposes covered by the consent. Previously given consent does not affect the lawfulness of processing before you withdraw your consent.

Briefly…

We think it is important that you know how we handle your personal data and that you have certain rights regarding your personal data. You have the right to file a complaint with the Dutch Data Protection Authority. You also have the option to submit a request for the following rights: